Remote Desktop Support

Whether you opt for a partial or fully outsourced support solution, AllCore will provide a highly responsive service that is consistently delivered to exacting standards. Adopting industry leading technologies and best practice solutions, we take the time to fully document your environment and deploy comprehensive monitoring tools to provide proactive management of your infrastructure.

There are literally hundreds of companies in the market place offering IT support services, so what makes us different? 

Proactive

Our comprehensive monitoring tools alert our support teams to any potential problems, in most cases, before something breaks allowing us to act quickly and proactively. This gives us the ability to resolve many problems before they impact your environment resulting in lost productivity for you and your staff.

Our unique “Preventative Maintenance” service offering keeps your systems secure, up to date and performing to optimum levels, preventing problems from arising in the first place.

Informative

We regularly analyse and report on the performance of your systems and support services. We will take the time to sit down with you to discuss areas of concern and overall improvement to help build a clear and concise roadmap for your ongoing IT requirements.

Secure Remote Access

AllCore utilizes industry leading Secure Remote Access Technologies to provide rapid response to any problems logged with our Help Desk. We take your security very seriously, and this technology helps to protect your environment while allowing us to resolve your day to day problems quickly and effectively.

Cost Effective

Many people believe the cost of outsourcing their desktop and server support is expensive. AllCore has taken the sticker shock out of Managed Desktop Support, and made it affordable for even the smallest businesses. When you consider the value-add services that we include in our Managed Desktop Support plans, you'll wonder how you ever managed without us as part of your team!